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Technical Support

Email: support@alexanderstreet.com
Telephone: 1-800-889-5937

When reporting a problem please include your customer name, e-mail address, phone number, domain name or IP address and that of your web proxy server if used.

This product is optimized to operate with the following browsers and plugins:

Windows: Microsoft Internet Explorer 7.0 or higher.

Mac OS X: Safari 1.0 or higher, and Firefox 1.0 or higher.

Note: Adobe does not offer the plugin required to view .PDF files in a web browser for Firefox. Adobe Reader plugin is only available for Safari.

However, users will be able to download .PDF files to their computer using Firefox.

For best performance, Adobe Reader 8 is recommended in order to view PDFs.